This agreement “Member Terms of Use” pertain to all the users (“members”) who access and/or utilize the services of Anytime Astro platform for online Astrologer guidance.
Anytime Astro provides a guidance platform which allows the members to locate an Astrologer, to seek guidance and advice from these Astrologers. Anytime Astro provides a platform that enables one on one communication between the user and the Astrologers through direct consultation (chat or call), and messages, and allows the users to pay for services purchased from an Astrologer.
The call feature of Anytime Astro, i.e Talk To Astrologer service, is only available in India.
It is the sole responsibility of the Users/Members to verify an Astrologer’s identity, credentials, qualifications, licenses, biographic information etc. Anytime Astro will not be liable for verifying such details.
The User/Member concedes to the fact that these Astrologers are neither employed by nor agents or representatives of Anytime Astro and Anytime Astro does not undertake any responsibility for conduct of any such Astrologer.
All the Astrologers are individual contractors of Anytime Astro, and because they function as independent contractors, Anytime Astro cannot administer the quality, accuracy or accordance with the advice or guidance provided by an Astrologer.
Anytime Astro also does not ascertain -
ANY OPINION, ADVICE, GUIDANCE, RESPONSE, INFORMATION, PREDICTION OR OTHER SERVICES PROVIDED BY AN ASTROLOGER ARE FOR ENTERTAINMENT PURPOSE ONLY.
Members/Users should not rely on or make any legal, health, finance or other important decisions based on the guidance provided by an Astrologer. Anytime Astro strongly advocates visiting a qualified professional in person for guidance related to medical or mental health.
IF YOU HAVE SUICIDAL THOUGHTS, IF YOU THINK YOU CAN BE A DANGER TO OTHERS OR YOURSELF, OR IF YOU ARE FACING A MEDICAL EMERGENCY, KINDLY NOTIFY THE POLICE IMMEDIATELY OR CALL THE EMERGENCY MEDICAL SERVICES IN YOUR AREA.
By using our Website or Application, You (members/ Users) agree to the following:
If any Member/User of Anytime Astro violates any of the above mentioned terms, then the account of that User will be terminated with immediate effect and the amount in the User’s Anytime Astro wallet will be seized and not be refunded.
We offer exclusive saver chat/call packages to the customers for selected Astrologers. The customer can use a purchased deal only once per call/chat session.
The purchased deal/package is specific for the selected Astrologer only. You cannot use the deal/package for any other Astrologer other than the Astrologer selected by the customer.
The price of any deal/package purchased will not affect or update your wallet balance. You can only view all your purchased deals/packages in your 'My Packages' section.
We might change the deals/packages price from time to time. But, this price change will not affect the deal already purchased. You will use the deal at your purchased price only.
You are not liable for any refund or addition of call/chat minutes if you use the package once, irrespective of the minutes consumed.
For example : If you have purchased a 30 minute package and you use only 25 minutes, then the deal will be deemed as consumed. We will not be liable to offer any refund or minutes for the same. You are eligible for a refund only if the session gets disconnected within 1-2 minutes. However, it will be the sole discretion of Anytime Astro to determine the credibility of such a refund request and we hold the absolute right to accept or deny the same depending upon the nature of request.
The Happy Hour offer is a standalone promotion and cannot be combined with any other ongoing deals or discounts available on our platform. Users must select either the Happy Hour pricing or another discount, not both.
The Happy Hour offer is available for a limited time only. The duration and schedule of Happy Hours are subject to change without prior notice at the discretion of Anytime Astro.
The Happy Hour offer may have varying pricing depending on different time intervals. Prices may differ even for the same Astrologer at different times. Anytime Astro does not guarantee consistent discounts across sessions or Astrologers.
Participation in Happy Hour is subject to the availability of Astrologers. Anytime Astro reserves the right to modify or cancel Happy Hours without prior notice, based on operational needs or unforeseen circumstances.
The Happy Hour offer is non-transferable and is valid only for the user account through which it was availed.
Anytime Astro reserves the right to amend these terms and conditions at any time, without prior notice. Users are encouraged to review the terms regularly to stay informed of any changes.
Anytime Astro may temporarily or permanently choose to discontinue or modify any service, with or without notifying the Members without any liability to the Member or any third party. Anytime Astro may, at its sole discretion, for any given reason, may choose to terminate a Member's participation in its services and also deny current or future use to the Member and shall not offer any refund whatsoever.
All communications between you and an Astrologer will be billed through Anytime Astro platform, irrespective of whether the interaction is performed online or offline. You agree to accept the pricing terms agreed upon with an Astrologer while using Anytime Astro services and to pay the relevant fee to Anytime Astro for the services provided to you by the Astrologers.
For making your payments more convenient, you need to add money to your Anytime Astro wallet, which is available for free to all the Members. Your payment then will be deducted from the available balance in your wallet as incurred, either while rendering services or post a session with an Astrologer. You can add money to your Anytime Astro wallet by choosing the payment methods available. It is your responsibility to ensure that the payment information provided by you is accurate and updated at all times, and that you fully approve the usage of your card and payment information. You may be required to verify your account or payment method using your email.
You authorize payments for each transaction processed under your account. All amounts displayed on the website or application are in US dollars/INR, and you will be charged accordingly.
In case of an invalid payment method, a Member may incur past dues, and Anytime Astro holds the right to charge the payment methods linked to the Member’s account, which may also include taxes and late fee, until these payments are cleared in full.
Time charges are based on a per minute increment as measured on the servers of Anytime Astro. Usage of a part of a minute is always rounded to a full minute. It is to be understood that any billing system is never fault-free, and the same shall be valid for Anytime Astro billing system. Hence, Anytime Astro shall not be accountable for any such miscalculations or malfunctions during the processing of payments. If you feel a mistake has occurred in your billing, or need clarification about your billed amount, you can raise a query to our support team.
Anytime Astro shall have the access to the account that is created and information provided by the user to provide best and quality services to the User and to address the needs and concerns of the customer in an effective manner. The User hereby gives consent for unconditional access to their account by Anytime Astro, its employees or agents for the purpose of addressing the complaints (if any received) of the User and for any other suspected abuse or activities reported.
If a user’s Anytime Astro wallet is inactive for 6 months, which means there is no transactional activity, then the entire amount present in the user’s Anytime Astro wallet will lapse after 6 months. The lapsed wallet amount will not be eligible for refund and the user can neither claim it later or use the amount for any purpose whatsoever.
Anytime Astro platform, or a part of it, may also be made available using a third-party website. In case you have used Anytime Astro platform or any part of its services using a third party website, then that usage may be subjected to the terms and conditions established by that third party. Anytime Astro shall not be liable for any policies, terms and conditions, omissions or acts of any such third parties.
'Ask Guruji' is a virtual Astrologer integrated within the app. He specializes in providing Astrological predictions and readings based on users' questions and birth details. The guidance/predictions provided via 'Ask Guruji' service should be considered for entertainment purposes only and not as professional advice or counseling.
By using the services offered by our virtual advisors/Astrologers through this app, users agree that any decisions made or actions taken based on the information provided during a session are solely their responsibility. The app developer shall not be held liable for any consequences resulting from reliance on these predictions. Please note that the app cannot guarantee accuracy or predict future events with certainty. Users must exercise their judgment when interpreting the insights gained from the 'Ask Guruji' sessions.
Anytime Astro does not hold any responsibility for recommendation, verification, review, evaluation, endorsement or for guaranteeing the qualifications, claims, background and competence of any Astrologer, or for any response, advice, recommendation, prediction, information or any other service provided by any Astrologer. Anytime Astro shall not be deemed to be the provider of any of the services given by an Astrologer or other information acquired through the services.
MEMBER AGREES AND ACKNOWLEDGES THAT THE ANYTIME ASTRO CHAT PLATFORM IS PROVIDED “AS IS” AND HENCE WILL NOT BE LIABLE TO ANY DEMAND OR CLAIM AGAINST ANYTIME ASTRO, ITS EMPLOYEES, AFFILIATES, DIRECTORS, REPRESENTATIVES, SHAREHOLDERS, OFFICERS, AGENTS OR SUBCONTRACTORS WITH RESPECT TO ANYTIME ASTRO WEBSITE OR/AND APPLICATION. USE OF THE SERVICES FROM EXPERTS IS AT THE MEMBER’S SOLE RISK.
TO ALL EXTENT AS ALLOWED BY THE LAW, ANYTIME ASTRO DISCLAIMS WARRANTIES OF ALL KINDS, IMPLIED OR EXPRESSED, (INCLUDING BUT NOT LIMITED TO) WARRANTIES OR FITNESS FOR A GIVEN PURPOSE, MERCHANTABILITY, SECURITY, ACCURACY OR NON-INFRINGEMENT.
Anytime Astro does not believe and shall not be responsible for: (a) the availability and accuracy of the chat platform; or (b) any damages related to or arising from the Astrologer’s end and/or any advice, recommendation, information, response, prediction, opinions and/or services provided (or not provided) by an Astrologer.
Anytime Astro does not guarantee that Anytime Astro’ services will always function uninterrupted or that they will be error-free, timely and secure at all times.
The Site may contain content and links, including paid advertisements (on third parties’ behalf or advertisements on its own behalf) related to the products, websites and/or services offered by the third parties and Anytime Astro has no control over any of these kinds of linked content provided by any of the third parties. AnytimeAstro.com hereby disclaims any responsibility for the privacy policies of other websites whose links may be found on any of its pages.
As a Member, you agree and acknowledge that Anytime Astro is not liable for such third party content, websites, links, services or products and will not be responsible for anything related thereto, and that Anytime Astro will not be directly or indirectly answerable for any damage or loss incurred or alleged by or in relation with the use of or dependence on any such website, link, product, content or services.
The Website may contain copyrighted material, trademarks, trade secrets or other proprietary information, owned by the Company, or of the companies affiliated with it, or its licensors. This Agreement hence, does not allow the Member or give them right to any intellectual property that appears on the sites or any services offered by the company.
Any Member may not build a derivative or similar technology or work that is based upon any Intellectual Property owned by the Company, or of the companies affiliated with it, or its licensors. Members may not assign, sub-let or sub-license, sell, transfer or use their membership on Anytime Astro for commercial purpose in any sense. You shall agree not to make any commercial use of the services without the express written consent of Anytime Astro.
Company, its suppliers and affiliated companies are the sole owners of all the Intellectual Property. Except, if it is otherwise mentioned or expressly proposed or suggested in this Agreement, Company, its suppliers and affiliated companies shall hold all ownership rights in and to all the Intellectual Property and the content displayed on the Sites, that also include the copies of data transferred or received by the Members through the Site. This section shall continue to survive the termination or expiration of this Agreement.
MEMBERS PRECISELY AGREE AND UNDERSTAND THAT ANYTIME ASTRO(Innovana Astro Services Limited), ITS AFFILIATES, AND ANY OF THE AFORESAID OFFICERS, DIRECTORS, SUB-CONTRACTORS, SHAREHOLDERS, AGENTS AND EMPLOYEES SHALL NOT BE ANSWERABLE TO ANY THIRD PARTY FOR ANY INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE OR ESTIMABLE DAMAGES, INCLUDING (BUT NOT LIMITED TO), LOSS OF BUSINESS, PROFITS, REVENUE, DATA, USE OR OTHER ECONOMIC BENEFITS).
FURTHER, MEMBER PRECISELY UNDERSTANDS AND AGREES THAT ANYTIME ASTRO(Innovana Astro Services Limited), DENIES ANY CLAIMS OR LIABILITY TO ANY ACTION OR SUIT BROUGHT BY AN EXPERT IN CONNECTION WITH SERVICE PAYMENTS BY THE MEMBER AND THAT THE MEMBER AGREES TO DEFEND, COMPENSATE AND HOLD ANYTIME ASTRO(Innovana Astro Services Limited) HARMLESS IN CONNECTION TO ANY SUCH CLAIMS.
THE AFORESAID EXCLUSIONS AND LIMITATIONS WILL APPLY, REGARDLESS OF WHETHER THE CAUSE OF ACTION ARISES FROM CONTRACT, IN CRIME, OR OTHERWISE AND NOTWITHSTANDING THE FAILURE OF THE IMPORTANT PURPOSE OF ANY NEGLIGENCE OR REMEDY.
Members shall compensate, defend and hold Anytime Astro, its affiliates and its employees, directors, officers, representatives, consultants and agents (collectively called as the “Indemnified Parties”), harmless from any kind of losses, suits, damages, expenses, judgements and costs (including reasonable attorneys fee and litigation cost) that arises out of or in regard with any suit, action, claim or other proceedings brought against an Indemnified Party related to: (a) a breach of warranty, representation, agreement or promise made or to be performed by Member according to this Agreement; (b) Member’s defiance to pay for the services provided by an Astrologer; (c) any content submitted, posted or transmitted by Member, through Anytime Astro or otherwise provided by Member; and (d) Member’s use of any Anytime Astro.
This section shall survive the termination or expiration of this Agreement.
We expect our Astrologers, Members as well as visitors to respect the intellectual property rights of Anytime Astro as well as others. Anytime Astro will immediately terminate the account and access of those users who violate the same and tamper with others’ intellectual property rights. If you believe that someone else has violated your intellectual property rights or copied your content or any other material, you can reach out to us on [email protected] with the complete details of the same.
Anytime Astro(Innovana Astro Services Limited) may administer notices or any other communications regarding the changes to this Agreement and/or changes to any aspect of Anytime Astro website or application, via sending out an email to the addresses on record, by regular mail or by posting the same on the website. The date of the updation of these terms shall be deemed as the date on which the notice is given. Notices given to Anytime Astro(Innovana Astro Services Limited) must be delivered via express delivery or regular mail to-
Innovana Astro Services LimitedYou are not to assign your obligations or rights pursuant to this Agreement without a prior written consent from Anytime Astro(Innovana Astro Services Limited).
Nothing in this Agreement shall be interpreted as making either party a partner, agent, joint venture, employer, legal representative or the employee of the other. Neither of the parties shall have or hold themselves out to a third party, as having any authority for making statements, commitments or representations of any sorts, or to to take an action that shall be binding on the other, except as provided a written authority by the party to be bound.
This Agreement shall only be interpreted according to the laws of the State of India, and any legal proceeding that arises out of this Agreement, will take place exclusively in the courts located in India.
This Agreement will be the final binding document and will be accustomed to the benefit of the legal representatives, successors and the assigns of the parties here. This Agreement (and the policies mentioned herein and incorporated by the reference), establishes the entire agreement between Anytime Astro(Innovana Astro Services Limited) and Members in correspondence to the subject matter, and Members have not relied upon any kind of promises or representations by the Company corresponding to the subject matter except of that as established herein.
Entities or Persons who are residing in a territory that is by law prohibited from entering into the trade relations with India are not permitted to access or use the Anytime Astro platform.
No amendment to this Agreement will be valid unless the same is made in writing. If any arrangement of this Agreement is held by a court of the competent jurisdiction to be invalid, illegal, unenforceable, or otherwise contrary to law, the pending provisions of the said Agreement will remain in full effect.
In case of any questions, you can contact us at our Registered Office:
Support Email : [email protected]