Frequently Asked Questions
In order to chat with an Astrologer, all you need to do is login to your Anytime Astro account or sign up to create an account, add money to your wallet and then simply choose the Astrologer you want to chat with and begin your session.
Yes, in order to begin your chat or call session with an Astrologer, you need to have a minimum balance of 5 minutes, as per the Astrologer’s per minute charge, in your Anytime Astro wallet.
Yes, all the Astrologers associated with Anytime Astro are verified and certified. We follow a stringent process to determine the genuinity and the expertise of the Astrologers. Every Astrologer at Anytime Astro is expert in their particular domain and holds required experience.
No, a phone call or any message on your phone in between a chat will not end your session or will not quit the application. You will have to click on the ‘End Chat’ button for the session to end.
If the Astrologer of your choice is not online, then you can simply send them a message and they will reply as and when they are available. You can go to their profile, click on ‘Send Message’ and just type and send.
For your convenience, we have created your own Anytime Astro wallet in which you have to add money through the payment modes available. Payment for each session will be debited from your wallet and you will be notified to add money whenever the amount in your wallet is low for a session.
You can check your wallet balance and transaction history by clicking on your profile picture in the right corner and selecting ‘My Wallet’ from the menu.
Yes, you can check your chat or call history :
- Click on your profile in the top right corner.
- Go to ‘My Account Settings’
- Choose from ‘My Chats’ or ‘My Calls’ as per your preference and you can take a look at your session history and other relevant details.
Anytime Astro respects your privacy and this is why we ensure that your security is not compromised. We take stringent security measures to maintain your information and identity confidential.
If you face problems during or after your session and need assistance, you can always reach out to us at : [email protected].
You can explore our gemstone collection on the website or app, select your desired stone, and proceed to checkout for a seamless purchase experience.
Yes, all our gemstones are certified and carefully verified for authenticity to ensure their quality and effectiveness.
Absolutely! Each gemstone is energized following authentic Vedic rituals, performed by experts with complete dedication.
You can consult with our Astrologers, who will analyze your birth chart and recommend the best gemstone for you.
We offer a flexible return and exchange policy. Please refer to our terms and conditions for detailed information.
Our Astrologers will guide you in selecting the right gemstone based on your unique Astrological chart and requirements.
Yes, we provide secure and reliable shipping across various locations to ensure your gemstone reaches you safely.
You can track your order through your account on the website or app. Updates will also be sent to your registered email or phone number.
Yes, every gemstone is accompanied by a certificate of authenticity, verifying its quality and origin.
If you encounter any issues, our customer support team is always available to assist you. Reach out to us via email or the help section in the app.
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